Shipping Policy

Thank you for shopping with us. We are committed to delivering your orders quickly and securely.

Order Processing

• Orders are processed within 1–3 business days after confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.
• You will receive an order confirmation and shipping update once your order has been dispatched.

Shipping Time

• Standard delivery typically takes 5–12 business days, depending on your location.
• Delivery times may vary during peak seasons, holidays, or due to unforeseen circumstances.

Shipping Charges

• Shipping fees, if applicable, will be displayed at checkout before payment.
• We may offer free shipping promotions from time to time.

Order Tracking

• Once your order is shipped, tracking information (if available) will be provided via email or SMS.

Delayed or Lost Shipments

• While we strive to deliver all orders on time, delays may occasionally occur due to weather conditions, customs clearance, or courier issues.
• If your order has not arrived within the estimated delivery period, please contact our support team.

Incorrect Address

• Customers are responsible for providing accurate shipping information.
• We are not responsible for delays or lost packages resulting from incorrect or incomplete addresses.

Damaged Items

• If your order arrives damaged, please contact us within 48 hours of delivery and provide photos of the damaged item and packaging.

Contact Us

If you have any questions regarding shipping, please contact us:

Email: pearlmart787@gmail.com

Thank you for shopping with us!